We have some good news to announce! Recently our General Manager, Siobhan Winston, was voted onto the Independent Network advisory panel by the members of the network. As proud members of the Independent Network, we are delighted to see Siobhan take up this position and continue to support the Board of the Independent Network in line with the Independent Network Strategic Vision 2017.
The panel is made of both VEKA staff and network members from fabricator and installer businesses like The Home Design Group. The insight that members on the panel can contribute is central to the operation and direction of the Network. Congratulations to Siobhan!
What is the Independent Network by VEKA, you ask? It was formed back in 1996 when the PVC-U windows business was suffering with some problems around perception and the industry needed reform. Double glazing was commonly associated with pushy salespeople and shoddy workmanship. It was difficult to tell who to trust, and companies were failing – leaving customers with lost deposits, and a loss of faith.
Something had to be done, and as one of the world’s biggest and most forward-thinking window system suppliers, VEKA plc was the only company in the industry that had the foresight to find a solution. A number of VEKA’s best PVC-U window fabricators and installers came together to form Independent Network. The idea was, and still is, to ensure that customers are treated fairly, by an organisation that strictly polices itself, in order to offer consistently high standards.
Independent Network Members offer friendly service, sound advice on the right choice of product for your home, examples of other customers delighted with their installation, total confidence in the quality of their work and vast experience in the home improvement sector. Most importantly – members provide total ‘peace of mind’ via a series of cast iron guarantees.
Homeowners are safe in the knowledge that they can trust members of the network to deliver a great product, fantastic installation and service from a local company that is backed up and supported by a powerful, national organisation.
We look forward to continuing our relationship with The Independent Network, supporting the panel and the board and giving great service to our customers.